Heatmaps & Session Recording
Quantitative data tells you *what* is happening, but qualitative data tells you *why*. Using tools like Hotjar and Microsoft Clarity, we watch real user sessions to pinpoint rage clicks, U-turns, and critical friction points. This visual evidence uncovers conversion barriers that numbers alone can't explain, providing a clear path to improving user experience and lifting conversion rates.
The Problem
Your website has traffic but low conversion rates, and you have no idea what is causing visitors to drop off.
Our Solution
A list of prioritized, data-backed UX improvements based on direct observation of user behavior, complete with heatmaps, recordings, and user feedback analysis.
Key Deliverables
- Hotjar/Clarity Account Setup
- Checkout Funnel Drop-off Analysis
- User Friction & Rage Click Report
- Video Library of Key User Sessions
- Form Abandonment Insights
- Visual Evidence for UX Improvements
Who This Is For
For product managers and marketers who see high traffic but low conversion rates and need to understand why users are not converting.
Our Process
We follow a structured, transparent process to ensure high-quality results and alignment with your business goals.
1
Tool Setup & GDPR Compliance
2
Funnel & Drop-off Analysis
3
Session Recording Review & Tagging
4
Heatmap & Scroll Map Analysis
5
Prioritized Recommendations Report
Ready to Fix Your Tracking Gaps?
Let's discuss how our expertise in Heatmaps & Session Recording can help you achieve your business objectives.
Schedule a Strategy Call